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Survey Survey Survey
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Always outsource your problems to an agency you can trust
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Go Digital
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Avoid Stupid Research: many research exercises are pointless tick-box exercises
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Avoid Boring Research: where no-one cares about the results
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Always conduct Acute research: the insights could be transformational
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Start thinking from the end - Analysis: what do you want to discover?
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Questionnaire Design: make sure questions will provide answers you want
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Explore alternative means of data collection: if possible dismiss analogue
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Implementation of Findings: don't use same research company
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Inverse synergy - One size doesn't fit all